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Quality management

Quality belongs where the work happens.

Bring documents, training, investigations, and corrective actions into the product workflow. Keep the owner, the next step, and the evidence in view.

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Quality operationsCAPA-012
Corrective actionIn progress

Resolve interrupted data transfer

IdentifyInvestigateActVerifyClose
Update the storage requirementREQ-024 · Engineering
Done
Verify offline recoveryTEST-018 · Test engineering
Open
Review effectiveness evidenceCAPA-012 · Quality
The follow-up stays linked to the issue.
Illustrative records

One quality issue can touch the whole product.

A complaint can lead to an investigation, a corrective action, a design change, and a new verification run. Those records should remain connected after each team has finished its part.

01

Control the document lifecycle

Move procedures and working documents through revision and approval. Keep historical versions readable and preserve the review that made each version current.

Controlled documents · Procedures · Revision history
02

Connect training to the actual revision

Create training assignments for approved document revisions. A revised procedure can trigger retraining, with completion tied to the version each person reviewed.

Revision-bound assignments · Retraining · Completion records
03

Follow through on quality actions

Move CAPAs, complaints, and nonconformances through defined stages. Keep ownership, due dates, linked follow-ups, and closure evidence together.

Investigations · Corrective actions · Effectiveness evidence

The workflow

An investigation with a complete follow-through

  1. 01

    Capture

    Describe the issue, assign an owner, and retain the supporting material.

  2. 02

    Act

    Connect corrective actions to the affected design records, documents, and verification work.

  3. 03

    Close

    Check the required follow-ups and objective evidence before closing the activity.

Under the surface

A workspace for the rest of quality, too.

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A closer look

Are the templates approved procedures?

No. Templates are starting points with customization questions and review guidance. Your organization owns their suitability, review, and approval.

Can we use Benchform as our official QMS today?

Benchform is being used and evaluated internally at Dyno. Customer qualification and approval for official quality use are still pending. Contact us about an early-access evaluation.

From the field guide

QMS and ALM: where product work meets quality

Understand how quality management and application lifecycle management connect through requirements, changes, reviews, training, and release evidence.

Read the guide

Build with Benchform

Give your product a connected record.

We’re building Benchform with the teams who will use it. Tell us about yours.

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